Talking to us from the file
The message thread that travels with your transaction.
This article describes: /entrega/[token]
Step by step
- Open your file with your link.
- Write in the message thread whatever you need.
- Our reply appears in the same thread.
- What is written stays next to the documents of your transaction.
This is the right place to ask about your transaction: it is written down and does not get lost in a personal chat.
Files cannot be attached to the thread. Documents come in through their own place, the file's list, where they are checked and their versions kept.
This might help too
- What my file isThe page where the paperwork for your transaction comes together.
- Talking to a personThe single point of contact, the hours, and where the legal notice is.
Updated on 2026-09-22
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