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Do not type personal details in the chat
What the assistant filters out and why you should not rely on it.
This article describes: /
Step by step
- The assistant refuses messages containing a phone, an email or an ID number.
- That filter is automatic and it can fail.
- To leave us your details, use the contact form or the one on the property page.
The conversation is stored. If you type a personal detail there and the filter misses it, that detail is stored.
The right place to leave your phone number is a form, which knows what it is asking for and tells you.
This might help too
- The chat assistant is an artificial intelligenceWhat the bubble at the bottom right is, and what it cannot do.
- What we do with your dataWhere the privacy policy is and what it says in short.
Updated on 2026-09-22
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